Were you affected by this bug? Let us know in the comments below. Until then, if you are experiencing this bug, all you have to do is change your Windows language to English. If the user switches back to another language, the bug reappears.Īpple hasn’t said when another iTunes update will be released with a fix for this issue, but it’s likely the app will be updated in the next few days. When you change the operating system language to English, iTunes opens normally. More specifically, it seems that iTunes 12.12.0.6 crashes when the Windows language is not set to English. Click on the Restore iPhone option located below the iOS version as shown in the screenshot below. IGNORE the 12.12 update and other updates until the situation is resolved by Apple. Click on the device icon located in the toolbar as shown below. The only option that seems to work is to uninstall version 12.12, install older version which will not like your old library but if you Apple Software update and update ONLY to 12.11 it will work. While the first known workaround was to install an older version of iTunes for Windows, Tecnoblog has discovered that the error may be related to a language bug. Connect your iPhone or iPad to the Windows computer using a USB to Lightning cable and open iTunes. Via the Start menu, search for 'Control Panel' and click on the app in the search results to open it. The problem doesn’t seem to be limited to the iTunes version available on the Microsoft Store, as some users have tried to reinstall iTunes by downloading it directly from Apple’s website and still received the same error message. How to uninstall iTunes in Windows 10 via the Control Panel 1. An error message says that “iTunes cannot run because some of its required files are missing. Update: iTunes for Windows has been pulled from the Microsoft Store until Apple fixes the bug.Īs noted by the Brazilian website Tecnoblog, some users have been complaining in Apple Communities about a bug in iTunes 12.12.0.6 that won’t let the app open. Unfortunately, the update broke iTunes for users with the system language set to any language other than English. Following the release of iOS 15 to the public on Monday, Apple also introduced a new version of iTunes for Windows with support for iOS 15 and iPadOS 15.
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